Privacy Policy

1. Introduction

Welcome to Atisko ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Reddit marketing automation platform.

As a company based in France, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using Atisko, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

• Account Information: Email address, name, and profile information when you create an account
• Reddit Account Data: Reddit username and authentication tokens (with your permission)
• Communication Data: Messages you send to our support team
• Payment Information: Billing details for premium services (processed securely by third-party payment processors)

2.2 Usage Information

• Platform Activity: How you use our platform, features accessed, and time spent
• Automation Data: Posts created, subreddits targeted, scheduling preferences
• Analytics Data: Performance metrics, engagement statistics, and campaign results

2.3 Technical Information

• Device Information: Browser type, operating system, device identifiers
• Log Data: IP addresses, access times, pages viewed
• Cookies: Session cookies and preferences (see Cookie section)

3. How We Use Your Information

3.1 Service Provision

• Authenticate and manage your account
• Execute Reddit automation tasks on your behalf
• Provide customer support and troubleshooting
• Process payments for premium features

3.2 Platform Improvement

• Analyze usage patterns to enhance functionality
• Develop new features based on user needs
• Monitor platform performance and security
• Conduct research and analytics (anonymized data)

3.3 Communication

• Send important service updates and notifications
• Respond to your inquiries and support requests
• Share product updates (with your consent)
• Provide security alerts and account information

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

• Reddit API: To execute automation tasks (as authorized by you)
• Payment Processors: To handle subscription payments securely
• Cloud Services: For secure data storage and platform hosting
• Analytics Providers: For platform performance monitoring (anonymized data)

4.2 Legal Requirements

• To comply with applicable laws and regulations
• To respond to legal process (subpoenas, court orders)
• To protect our rights, property, or safety
• To prevent fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement robust security measures to protect your personal information:

5.1 Technical Safeguards

• Encryption: All data is encrypted in transit and at rest
• Secure Servers: Data hosted on secure, certified cloud infrastructure
• Access Controls: Strict employee access controls and authentication
• Regular Audits: Security assessments and vulnerability testing

5.2 Operational Security

• Employee training on data protection practices
• Incident response procedures for security breaches
• Regular security updates and patches
• Backup and disaster recovery systems

6. Your Rights (GDPR)

As a data subject under GDPR, you have the following rights:

6.1 Access and Portability

• Right of Access: Request a copy of your personal data
• Data Portability: Receive your data in a structured, machine-readable format

6.2 Correction and Deletion

• Rectification: Correct inaccurate or incomplete personal data
• Erasure: Request deletion of your personal data ("right to be forgotten")

6.3 Processing Control

• Restriction: Limit how we process your personal data
• Objection: Object to processing based on legitimate interests
• Consent Withdrawal: Withdraw consent for marketing communications

To exercise these rights, contact us at support@atisko.com. We will respond within 30 days.

7. Cookies and Tracking

7.1 Types of Cookies

• Essential Cookies: Required for platform functionality and security
• Performance Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences

7.2 Cookie Management

You can control cookies through your browser settings. However, disabling essential cookies may affect platform functionality.

8. Reddit Integration

Our platform integrates with Reddit's API to provide automation services:

8.1 Reddit Data Access

• We only access Reddit data you explicitly authorize
• Reddit authentication tokens are encrypted and securely stored
• We comply with Reddit's API terms and rate limits
• You can revoke Reddit access at any time

8.2 Content and Posts

• Posts and comments are created on your behalf using your Reddit account
• You retain full ownership and responsibility for your Reddit content
• We may store draft content temporarily for scheduling purposes
• Analytics data helps improve automation effectiveness

9. Data Retention

9.1 Retention Periods

• Account Data: Retained while your account is active
• Usage Data: Kept for 2 years for analytics and improvement
• Support Communications: Stored for 3 years for quality assurance
• Financial Records: Retained as required by French law (10 years)

9.2 Account Deletion

When you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

10. International Data Transfers

Your data is primarily processed within the European Union. Any transfers outside the EU are protected by:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent data protection
• Appropriate safeguards as required by GDPR

11. Children's Privacy

Atisko is not intended for use by individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover that we have collected information from a child under 16, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

• Notify you of significant changes via email or platform notification
• Post the updated policy with a new "Last Updated" date
• Maintain previous versions for your reference
• Provide a summary of key changes when possible

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: